Meralco has a mobile phone texting service dubbed “Meralco Powertxt.”
With this info-text service, customers can inquire on power interruption schedules, request information, give feedback, even report illegal connections and electric pilferage.
Globe, Smart or Talk ‘N Text subscribers simply key in “Meralco” and send to 2366 to get the full menu of the list of available services.
The following keywords can likewise be typed in and sent to to directly avail of the infotext service:
“Mernews“ for current corporate news and issues regarding Meralco
“Merflash“ for up-to-the-minute power advisory during crisis and calamities
“Mertips<space><Type: Safety of TV, Aircon, Fan, Light, Microwave, Iron, Stove>“ for safety and appliance energy saving tips.
“Merpayloc<space><Option: BC, Bnk or Branch><space><City/Municipality>“ for a listing of Meralco payment options (i.e. Bayad Center (BC), banks or branches) and their locations, and
“Mersked<space><City/Municipality>“ for the daily power maintenance schedule in the area you indicated.
The service can be availed of by typing “Merboard<space><message>“ and send to Meralco’s Call Center Customer Assistance Representatives (CA Reps) are equipped and ready hours a day, 7 days a week to respond to the text messages.
To facilitate the sending of specific message type to Meralco, the following formats are recommended:
“merboard<space><SIN>(…or registered name in bill, or complete address, extent of interruption if house or whole street, name of person reporting, landline telephone number and nearest landmark)>“
for unscheduled power interruption in you area, and “merboard<space><complete address and landmark, and if possible, name of violator/s>“ to report power thieves.
Invoke Article 33 of the ILO constitution
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