THE $6-billion call-center and business-process outsourcing (BPO) industry formally launched its own advocacy group during a press briefing in Quezon City on Tuesday.
Called the Association of Call Center Agents of the Philippines, or ACCAP, the group is a nonprofit organization created to unite the rapidly growing community of call center and BPO workers in the country.
“Over the past 10 years, the country has become a significant outsourcing destination and extremely competitive due to the highly trained English-speaking Filipino agents. This is the reason more and more US and UK companies prefer the Philippines to outsource jobs,” said Kevin Carreon, ACCAP secretary-general.
Carreon said call-center and BPO workers now number close to 800,000, and ACCAP will serve as their core group to have one voice as they join together to advocate for their rights that is due them since the start.
ACCAP also launched their own portal, www.accap.ph, a web site designed primarily to interconnect all call-center and BPO workers and their families all over the country.
“Work in a call center is very stressful and monotonous, and our portal will serve as their connection to other call-center agents wherever they are,” Carreon said.
He added that the portal will not only serve as a medium to get to know other call-center agents but to help them as well in looking for new jobs and guide trainees on how to survive the industry. –Jun Cruz, Businessmirror
September 18 –
International Equal Pay Day
“Increase wages now,
more than other cost items.
For widespread, practical equality!”
Invoke Article 33 of the ILO Constitution
against the military junta in Myanmar
to carry out the recommendations of the 2021 ILO Commission of Inquiry
against serious violations of protocols of
Forced Labour and Freedom of Association.
Accept the National Unity Government (NUG)
of Myanmar. Reject Military!
#WearMask #WashHands
#Report Corruption #SearchPosts #TakePicturesVideos
October –
Monthly Observances:
Industry and Commerce Safety Month
National Statistics Month
Local Government Month
Consumer Welfare Month
Cooperative Month
National Quality and Productivity Improvement Month
National Health and Wellness Tourism Month
National Indigenous Peoples Month
Weekly Observances:
Week 1: Elderly Filipino Week
Week 2: National Health Education Week
Local Government Week
National Mental Health Week
October 17-23:
National Week for Overcoming Extreme Poverty
October 18 – 24:
United Nations Week
Last Week:
Nurses’ Week
Consumers’ Protection Week
Week of the 4th Sunday:
Barrio Farmers’ Week
Daily Observances:
First Monday (Oct 4): Universal Children’s Day i
n the Philippines
Oct 5: National Teachers’ Day
Oct 10: Local Government Day
Third Thursday (Oct 14): Conflict Resolution Day
Oct 21: Tenants’ Emancipation day
Oct 24: United Nations Day
Oct 29: National Indigenous People’s Thanksgiving Day
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