Green technologies in the contact center come of age – new report published

Published by rudy Date posted on January 14, 2010

Consumers and enterprises alike suffer from green fatigue, an ennui born from too much hype and too little substance around green technology. But as green technology becomes more synonymous with cost-saving technology, enterprises have begun to warm to the idea. Contact centers, in particular, have begun to explore the homeshoring or work-at-home agent model, a model with many green benefits.

Longer term, new technologies and new uses for existing technologies including application and call routing virtualization will gain traction in the contact center arena. The economic recession has forced many contact centers into cost-cutting mode; contact center and IT decision-makers should therefore be closely examining green technologies and processes that help trim costs. –companiesandmarkets.com

March –
IT’S WOMEN’S MONTH!

“Respect and support women
every day of the year/s!”

Invoke Article 33 of the ILO Constitution
against the military junta in Myanmar
to carry out the recommendations of the 2021 ILO Commission of Inquiry
against serious violations of protocols of
Forced Labour and Freedom of Association.

Accept the National Unity Government (NUG) 
of Myanmar.  Reject Military!

#WearMask #WashHands
#Report Corruption #SearchPosts #TakePicturesVideos

Time to support & empower survivors. Time to spark a global conversation. Time for #GenerationEquality to #orangetheworld!

 

Monthly Observances:
Women’s Role in History Month
Weekly Observances:
Week 1: Environmental Week;
   Women’s Week
Week 3: Philippine Industry and “
   Made-in-the-Philippines Products Week
Last Week: Protection and Gender-Fair Treatment
   of the Girl Child Week
Daily Observances:

March 8: Women’s Rights and   
   International Peace Day;
   National Women’s Day
March 4: Employee Appreciation Day
March 15: World Consumer Rights Day
March 18: Global Recycling Day
March 21: International Day for the Elimination
   of Racial Discrimination
March 23: International Day for the Right to the Truth
   Concerning Gross Human Rights Violations
   and for the Dignity of Victims
March 25: International Day of Remembrance of the
   Victims of Slavery and the Transatlantic Slave Trade
March 27: Earth Hour

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