HARTFORD: Legislative Committiee OK’s Call Center Rules

Published by rudy Date posted on April 5, 2010

HARTFORD, Conn. (AP)  — Unions and their allies in the General Assembly have cleared a first hurdle for legislation setting new rules for how telephone call centers are staffed.

The legislation, which tries to halt job losses, was denounced by phone companies that as an attempt to micromanage their business.

The legislation would require telephone company employees to identify the city, state and country where they work when they call customers for repairs or services or when they are called.

If the employee is not in Connecticut, the customer can be transferred to a call center in the state when possible.

In addition, the state Department of Information Technology, when buying products or services, would be required to give preference to telecommunications companies with a high percentage of service calls directed to in-state call centers.

September 18 –
International Equal Pay Day

“Increase wages now,
more than other cost items.
For widespread, practical equality!”

Invoke Article 33 of the ILO Constitution
against the military junta in Myanmar
to carry out the recommendations of the 2021 ILO Commission of Inquiry
against serious violations of protocols of
Forced Labour and Freedom of Association.

Accept the National Unity Government (NUG) 
of Myanmar.  Reject Military!

#WearMask #WashHands
#Report Corruption #SearchPosts #TakePicturesVideos

Time to support & empower survivors. Time to spark a global conversation. Time for #GenerationEquality to #orangetheworld!

October –

   

Monthly Observances:

Industry and Commerce Safety Month 

National Statistics Month 

Local Government Month 

Consumer Welfare Month 

Cooperative Month

National Quality and Productivity Improvement Month 

National Health and Wellness Tourism Month
National Indigenous Peoples Month

 

Weekly Observances:

Week 1: Elderly Filipino Week 

Week 2: National Health Education Week 

Local Government Week 

National Mental Health Week 

October 17-23:

National Week for Overcoming Extreme Poverty 

October 18 – 24:

United Nations Week 

Last Week:

Nurses’ Week 

Consumers’ Protection Week 

Week of the 4th Sunday:

Barrio Farmers’ Week

 

Daily Observances:

First Monday (Oct 4): Universal Children’s Day i
n the Philippines 

Oct 5: National Teachers’ Day 

Oct 10: Local Government Day 

Third Thursday (Oct 14): Conflict Resolution Day 

Oct 21: Tenants’ Emancipation day 

Oct 24: United Nations Day 

Oct 29: National Indigenous People’s Thanksgiving Day

Categories

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.