HARTFORD: Legislative Committiee OK’s Call Center Rules

Published by rudy Date posted on April 5, 2010

HARTFORD, Conn. (AP)  — Unions and their allies in the General Assembly have cleared a first hurdle for legislation setting new rules for how telephone call centers are staffed.

The legislation, which tries to halt job losses, was denounced by phone companies that as an attempt to micromanage their business.

The legislation would require telephone company employees to identify the city, state and country where they work when they call customers for repairs or services or when they are called.

If the employee is not in Connecticut, the customer can be transferred to a call center in the state when possible.

In addition, the state Department of Information Technology, when buying products or services, would be required to give preference to telecommunications companies with a high percentage of service calls directed to in-state call centers.

March –
IT’S WOMEN’S MONTH!

“Respect and support women
every day of the year/s!”

Invoke Article 33 of the ILO Constitution
against the military junta in Myanmar
to carry out the recommendations of the 2021 ILO Commission of Inquiry
against serious violations of protocols of
Forced Labour and Freedom of Association.

Accept the National Unity Government (NUG) 
of Myanmar.  Reject Military!

#WearMask #WashHands
#Report Corruption #SearchPosts #TakePicturesVideos

Time to support & empower survivors. Time to spark a global conversation. Time for #GenerationEquality to #orangetheworld!

 

Monthly Observances:
Women’s Role in History Month
Weekly Observances:
Week 1: Environmental Week;
   Women’s Week
Week 3: Philippine Industry and “
   Made-in-the-Philippines Products Week
Last Week: Protection and Gender-Fair Treatment
   of the Girl Child Week
Daily Observances:

March 8: Women’s Rights and   
   International Peace Day;
   National Women’s Day
March 4: Employee Appreciation Day
March 15: World Consumer Rights Day
March 18: Global Recycling Day
March 21: International Day for the Elimination
   of Racial Discrimination
March 23: International Day for the Right to the Truth
   Concerning Gross Human Rights Violations
   and for the Dignity of Victims
March 25: International Day of Remembrance of the
   Victims of Slavery and the Transatlantic Slave Trade
March 27: Earth Hour

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