HARTFORD: Legislative Committiee OK’s Call Center Rules

Published by rudy Date posted on April 5, 2010

HARTFORD, Conn. (AP)  — Unions and their allies in the General Assembly have cleared a first hurdle for legislation setting new rules for how telephone call centers are staffed.

The legislation, which tries to halt job losses, was denounced by phone companies that as an attempt to micromanage their business.

The legislation would require telephone company employees to identify the city, state and country where they work when they call customers for repairs or services or when they are called.

If the employee is not in Connecticut, the customer can be transferred to a call center in the state when possible.

In addition, the state Department of Information Technology, when buying products or services, would be required to give preference to telecommunications companies with a high percentage of service calls directed to in-state call centers.

Sept 5 – Oct 5
National Teachers Month

“Pay teachers decent wages,
Pay attention to teachers!”

Invoke Article 33 of the ILO Constitution
against the military junta in Myanmar
to carry out the 2021 ILO Commission of Inquiry recommendations
against serious violations of
Forced Labour and Freedom of Association protocols.

Accept National Unity Government (NUG)
of Myanmar.  Reject Military!

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September


Monthly Observances:

Health, Safety, and Sanitation Month
Clean-up Month
Civil Service Month

National Peace Consciousness Month

Social Security Month

Rule of Law Month

National Teachers’ Month (Sept 5-Oct 5)

 

Weekly Observances:

Sept 17 – 23:

World Clean and Green Week

Week 2: Education Week

Week 4: Medicine Week

Last Week: Family Week


Daily Observances:

Third Saturday: International Coastal Clean-up Day

Third Monday: World Health Day

Last Friday: National Maritime Day

Sept 8: National Literacy Day

Sept 15: Philippine Medicine Day

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