HARTFORD: Legislative Committiee OK’s Call Center Rules

Published by rudy Date posted on April 5, 2010

HARTFORD, Conn. (AP)  — Unions and their allies in the General Assembly have cleared a first hurdle for legislation setting new rules for how telephone call centers are staffed.

The legislation, which tries to halt job losses, was denounced by phone companies that as an attempt to micromanage their business.

The legislation would require telephone company employees to identify the city, state and country where they work when they call customers for repairs or services or when they are called.

If the employee is not in Connecticut, the customer can be transferred to a call center in the state when possible.

In addition, the state Department of Information Technology, when buying products or services, would be required to give preference to telecommunications companies with a high percentage of service calls directed to in-state call centers.

Nov 16 – International Day for Tolerance

“No more toleration of corruption!”

Invoke Article 33 of the ILO Constitution
against the military junta in Myanmar
to carry out the 2021 ILO Commission of Inquiry recommendations
against serious violations of
Forced Labour and Freedom of Association protocols.

Accept National Unity Government (NUG)
of Myanmar.  Reject Military!

#WearMask #WashHands
#Report Corruption #SearchPosts #TakePicturesVideos

Time to support & empower survivors. Time to spark a global conversation. Time for #GenerationEquality to #orangetheworld!

November


Nov 2 – Intl Day to End Impunity for
Crimes Against Journalists

Nov 9 – World Science Day for Peace
and Development

Nov 16 – International Day for Tolerance

Nov 19 – World Toilet Day

Nov 20 – World Children’s Day

Nov 25 – Intl Day for the Elimination of
Violence Against Women

 

Monthly Observances:


Homes Safety Month

Filipino Values Month
National Rice Awareness Month
National Consciousness Month
for Punctuality and Civility

Environmental Awareness Month
National Children’s Month
Organic Agriculture Month 

 

Weekly Observances:

Nov 19-25: Global Warming and
Climate Change Consciousness Week 

Nov 23-29: National Girls’ Week
Population and Development Week

Nov 25 – Dec 12: Social Welfare Week 18-Day Campaign to End
Violence against Women 

Week 2: Week 3: Drug Abuse Prevention
and Control Week 

Last Week: Safety and Accident
Prevention Week


Daily Observances:

Last Saturday: Career Executive Service
Day 
Nov 19: National Child Health Day

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