THE business process outsourcing (BPO) industry received billions of pesos in financial support from the government in 2008, according to official statistics. Data released by the National Statistics Office (NSO) showed that total subsidies granted to BPO firms amounted to P1.014 billion.
The NSO said subsidies are special grants in the form of financial assistance and tax exemption or tax privilege meant to develop an industry and to protect it from competition.
The BPO industry includes call centers, human resources, accounting and payroll outsourcing. The major components of the industry are contact/call centers, software development, animation/creative service, data transcription, back office processing and engineering design.
The NSO said the industry employed 187,000 workers in 2008, higher than the 141,630 workers in 2006.
The bulk of the jobs were in call center activities, which employed about 150,000 workers.
This was followed by establishments engaged in other software and consultancy with about 17,000 workers; data processing activities, 13,000; and database activities and online distribution of electronic content, 410.
In 2008, the total compensation paid by BPO firms to their workers hit P62.4 billion, nearly double the P38.6 billion in 2006. This is equivalent to an average monthly compensation of P27,808 per employee.
Call centers paid the highest total compensation of about P47 billion, thus accounting for 75.3 percent of the total paid by the industry.
Other software and consultancy placed a far second with P8.9 billion, while data processing gave out P3.5 billion in compensation.
The database activities and on-line distribution of electronic content paid the lowest salaries amounting to P128.6 million.
The BPO industry’s gross revenue amounted to P127.2 billion in 2008, higher than the P81.8 billion in 2006. The call centers contributed the biggest at P89.5 billion, followed by other software and consultancy, P21 billion; supply and data processing, P8.4 billion; and software publishing, P5.3 billion.
Database activities and online distribution of electronic content earned the least revenues at P453 million.
The industry’s gross addition to fixed assets (capital expenditures less sale of fixed assets) totaled P10.8 billion in 2008. –DARWIN G. AMOJELAR, Manila Times
March –
IT’S WOMEN’S MONTH!
“Respect and support women
every day of the year/s!”
Invoke Article 33 of the ILO Constitution
against the military junta in Myanmar
to carry out the recommendations of the 2021 ILO Commission of Inquiry
against serious violations of protocols of
Forced Labour and Freedom of Association.
Accept the National Unity Government (NUG)
of Myanmar. Reject Military!
#WearMask #WashHands
#Report Corruption #SearchPosts #TakePicturesVideos
Monthly Observances:
Women’s Role in History Month
Weekly Observances:
Week 1: Environmental Week;
Women’s Week
Week 3: Philippine Industry and “
Made-in-the-Philippines Products Week
Last Week: Protection and Gender-Fair Treatment
of the Girl Child Week
Daily Observances:
March 8: Women’s Rights and
International Peace Day;
National Women’s Day
March 4: Employee Appreciation Day
March 15: World Consumer Rights Day
March 18: Global Recycling Day
March 21: International Day for the Elimination
of Racial Discrimination
March 23: International Day for the Right to the Truth
Concerning Gross Human Rights Violations
and for the Dignity of Victims
March 25: International Day of Remembrance of the
Victims of Slavery and the Transatlantic Slave Trade
March 27: Earth Hour
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
