DOLE strengthens feedback mechanism

Published by rudy Date posted on September 6, 2010

CEBU, Philippines – The Department of Labor and Employment has instituted a monitoring mechanism to measure sentiments about the agency’s programs and services, as well as to strengthen con-sultations with the public.

This move is in line with the battle cry of President Benigno Aquino III for good governance by strengthening consultation and feedback to enable government offices to respond quickly and more effectively to the public’s concerns.

In a statement, DOLE said the mechanism involves a two-way process: receipt of the feedback from the public and the response that the DOLE will make to the feedback.

DOLE said that the process begins with an officer-of-the-day who will facilitate for a complainant to put his/her complaint and concerns in writing. The forms will be collected daily and will be acted upon quickly.

Aside from feedback boxes, the DOLE regional office also maintains a website, which provides a forum for public queries. (FREEMAN)

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Invoke Article 33 of the ILO Constitution
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Accept the National Unity Government (NUG) 
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Monthly Observances:
Women’s Role in History Month
Weekly Observances:
Week 1: Environmental Week;
   Women’s Week
Week 3: Philippine Industry and “
   Made-in-the-Philippines Products Week
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   of the Girl Child Week
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March 8: Women’s Rights and   
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March 4: Employee Appreciation Day
March 15: World Consumer Rights Day
March 18: Global Recycling Day
March 21: International Day for the Elimination
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