Contact centers will add 70,000 employees in the Philippines next year, the Contact Center Association of the Philippines said Friday.
“We will add about 70,000 employees next year from our current workforce of around 350,000,” association president Benedict Hernandez said in a press briefing.
He said local centers, which comprise 70 percent of total business process outsourcing sector, expects a 15 percent to 20 percent growth across the board in 2011.
Hernandez said the Philippine call center industry is still dominated by clients in the United States and North America while accounts from the United Kingdom, Australia and New Zealand are picking up.
Outsourcing jobs from domestic companies, especially those in the financial and telecom sectors, are also growing and are seen to account for 10 percent of the total call center workforce in the Philippines. Local clients comprise less than 5 percent of the total call center industry. Jeremiah F. de Guzman, Manila Standard Today
July 2025
Nutrition Month
“Give us much more than P50 increase
for proper nutrition!”
Invoke Article 33 of the ILO Constitution
against the military junta in Myanmar
to carry out the 2021 ILO Commission of Inquiry recommendations
against serious violations of
Forced Labour and Freedom of Association protocols.
Accept National Unity Government (NUG)
of Myanmar. Reject Military!
#WearMask #WashHands #Distancing #TakePicturesVideosturesVideos
July
3 July – International Day of Cooperatives
3 July – International Plastic Bag Free Day
5 July – World Youth Skills Day
7 July – Global Forgiveness Day
11 July – World Population Day
17 July – World Day for International Justice
28 July – World Nature Conservation Day
30 July – World Day against Trafficking in Persons
Monthly Observances:
Schools Safety Month
Nutrition Month
National Disaster Consciousness Month
Weekly Observances:
Week 2: Cultural Communities Week
Micro, Small, and Medium Enterprise
Development Week
Week 3: National Science and
Technology Week
National Disability Prevention and
Rehabilitation Week
July 1-7:
National Culture Consciousness Week
July 13-19:
Philippines Business Week
Week ending last Saturday of July:
Arbor Week
Daily Observances:
First Saturday of July:
International Cooperative Day
in the Philippines
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