CONTACT centers want the government to strictly implement its calendar of non-working holidays to ease labor costs.
Contact Centers Association of the Philippines president Benedict Hernandez told reporters in a recent interview that the group hopes the government would strictly follow the 10 regular holidays and five special, non-working holidays it has earlier declared.
“Having just 15 holidays this year will significantly reduce our labor cost,” Hernandez said.
He added that last year’s 22 to 23 holidays had resulted to numerous double pays for contact centers that required their employees to report for work even on holidays. Contact centers are mostly serving international clients that follow a different set of holidays.
“Labor cost comprises bulk of our expenses,” he said.
Malacañang declared the following as regular holidays: New Year’s Day, Jan. 1; Araw ng Kagitingan (Day of Valor), April 9 (Saturday); Maundy Thursday, April 21, and Good Friday, April 22; Labor Day, May 1 (Sunday); Independence Day, June 12 (Sunday); National Heroes Day, Aug. 29 (last Monday of August); Bonifacio Day, Nov. 30 (Wednesday); Christmas Day, Dec. 25 (Sunday); and Rizal Day, Dec. 30 (Friday).
Special non-working days include: Ninoy Aquino Day, Aug. 21 (Sunday); All Saint’s Day, Nov. 1 (Tuesday); and Last Day of the Year, Dec. 31 (Saturday).
Special holiday for all schools is the Edsa Revolution Anniversary on Feb. 25 which falls on a Friday.
Meanwhile, Hernandez said the group is strengthening its efforts to introduce the Philippine call center industry to the United Kingdom.
“They still don’t know much about the Philippines,” he said. “But we are trying to convince them that our country is a good outsourcing destination,” he added. –Jeremiah F. de Guzman, Manila Standard Today
World Day for Safety and Health at Work
“Safety and health at work every day!”
Invoke Article 33 of the ILO constitution
against the military junta in Myanmar to carry out the 2021 ILO Commission of Inquiry recommendations against serious violations of Forced Labour and Freedom of Association protocols.
Accept National Unity Government
(NUG) of Myanmar.
Reject Military!
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April – Month of Planet Earth
Weekly Observances:
Last Week of March: Protection and Gender Fair Treatment of the Girl Child Week
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Daily Observances:
Mar 25 – International Day of Remembrance of the Victims of Slavery and the Transallantic Slave Trade
Mar 27– Earth Hour
Apr 21 – Civil Service Day
Apr 22 – World Earth Day
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