Call center vacancies top government jobs portal

Published by rudy Date posted on April 23, 2011

MANILA — The government said call center vacancies top the list of its online jobs portal this summer with the business process outsourcing industry showing no signs of let up.

Labor Secretary Rosalinda Baldoz enjoined fresh graduates and those who are looking for work to register with Phil-Jobnet, a matching site that allows jobseekers to post their skills and employers to search for services.

As of last week, Baldoz said the highest number of vacancies is for call center agents, which stood at 12,737 or 18.65 percent of the 68,291 jobs up for grabs.

The Philippines now leads the world in voice-based customer service, chalking up $6.1 billion last year, well enough to overtake India on that sphere, the Business Processing Association of the Philippines said.

Overall, the country’s BPO industry generated revenues of $8.9 billion in 2010, a year-on-year growth of 26 percent. (Virgil Lopez/Sunnex)

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