DOLE-NCR pushes for excellence in health & wellness industry

The Regional Tripartite Wages and Productivity Board- National Capital Region (RTWPB-NCR) yesterday said it is pushing for excellence in the health and wellness industry in the country and is developing a training support to showcase the innate Filipino qualities of “caring hearts and healing hands”.

“We would like to promote productivity improvement program in health and wellness industry because this is one of the employment generators in our country that was identified during the 2007 National Human Conference held in Manila,” said Ciriaco Lagunzad, Executive Director of the National Wages and Productivity.

Lagunzad said that the NWPC wants to develop service quality standards among the stakeholders in the health and wellness industry, citing that every dissatisfied customer receiving health and wellness services relates to ten (10) people about their bad experience, while a satisfied one only tells between three (3) to five (5) people.

Members and officers of the Health and Wellness Association of Quezon City (HAWAQC), led by its Chairman Dr. Hernando Delizo and its President Marjorie P. Lopingco, welcomed the NWPC official’s statement after they participated in a two-day training in the project held at DOLE-NCR Quezon City Field Office recently.

“We welcomes the RTWPB-NCR initiative. We believe that this project will address the need to enhance the capability of our workforce, improve productivity, and create a new tier of opportunities and options in the health and wellness industry,” they said.

The multiplier effects of this industry is vast. From the hospitality business to high value herbs and products and from supplements to retirement, this industry presents infinite possibilities. We can carve out a niche to be a premium source of caring health workers globally,” Mrs. Lopingco added.

The health and wellness industry is one of the fastest growing global industries, with latest data showing the industry size to be a staggering US$ 2 trillion and still growing.

“It is clear that it is time to come out and step up to the challenge of creating a platform to make health and wellness a major economic driver in the country,” Dr. Delizo added.

Based on HAWAQC records, Quezon City has the critical mass of both the health and wellness clusters with 61 hospitals, (including 43 private hospitals), 750 clinics, 45 fitness centers, 55 spas, 425 beauty salons. –Ils Dole