Demand for call center agents still on the rise

Published by rudy Date posted on November 14, 2011

The Department of Labor and Employment (DOLE) said demand for call center agents continue to grow in the Philippines.

Labor Secretary Rosalinda Baldoz, as such, urged students, fresh graduates, and workers to enhance their communication skills to have better employment opportunities in the growing business process outsourcing (BPO) industry.

According to Baldoz, latest data from the DOLE’s Phil-JobNet system, the government’s main jobs-and-skills matching online portal, consistently affirmed that opportunities for call center agents remain on top among local job opportunities.

There are currently almost 14,000 job-skills matching opportunities for call center agents in the system, topping a list of the top 50 vacancies posted by various industries.

The Labor chief, however, said prospective workers should not only train to be call center agents because “there are also numerous options for gainful opportunities available in the local economy for appropriately-skilled persons.”

In a report reaching Baldoz, Bureau of Local Employment Director Ma. Criselda Sy said that there are presently a total of 89,684 vacancies of all types posted by employers in the Phil-JobNet, alongside 7,753 skills-for-hires. –ROMMEL C. LONTAYAO REPORTER, Manila Times

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Invoke Article 33 of the ILO Constitution
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November


Nov 2 – Intl Day to End Impunity for
Crimes Against Journalists

Nov 9 – World Science Day for Peace
and Development

Nov 16 – International Day for Tolerance

Nov 19 – World Toilet Day

Nov 20 – World Children’s Day

Nov 25 – Intl Day for the Elimination of
Violence Against Women

 

Monthly Observances:


Homes Safety Month

Filipino Values Month
National Rice Awareness Month
National Consciousness Month
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Environmental Awareness Month
National Children’s Month
Organic Agriculture Month 

 

Weekly Observances:

Nov 19-25: Global Warming and
Climate Change Consciousness Week 

Nov 23-29: National Girls’ Week
Population and Development Week

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Week 2: Week 3: Drug Abuse Prevention
and Control Week 

Last Week: Safety and Accident
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Daily Observances:

Last Saturday: Career Executive Service
Day 
Nov 19: National Child Health Day

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