Anticipating American firms that are benefiting from outsourcing to oppose the proposed US Call Center Work and Consumer Protection Act pending in the US Congress, the Trade Union Congress of the Philippines said the business process outsourcing industry will continue to create jobs for Filipinos.
“We welcome Wells Fargo’s launch of an in-house business support center in Manila, following the footsteps of JP Morgan Chase & Co. and Citigroup, Inc.,” TUCP president and former Senator Ernesto Herrera said in a statement issued Saturday.
The same statement mentioned that a labor federation of contact center employees named VOICE is a new member of the TUCP.
“We are counting on Wells Fargo’s new center to help provide gainful employment to our college-education, fluent English-speaking professionals, many of whom remain idle,” Herrera also said.
The TUCP noted that Wells Fargo is the second largest US bank in terms of deposits, home mortgage servicing and debit cards.
In an online wanted notice posted last December, Wells Fargo Philippines Solutions said it needed inbound sales specialists whose responsibilities will include “handling incoming sales and service calls from customers and places outbound calls to customers in order to meet sales goals…”
Qualifications for the vacancies included completion of “at least second year of college…at least 2 years of working experience in BPO preferably in banking/ financial services, and… at least 6 months of sales or customer service experience.”
The TUCP noted that the BPO industry employs some 630,000 Filipinos and earned $11 billion in revenues in 2011, and “could create around 126,000 new jobs this year.” — ELR, GMA News
March –
IT’S WOMEN’S MONTH!
“Respect and support women
every day of the year/s!”
Invoke Article 33 of the ILO Constitution
against the military junta in Myanmar
to carry out the recommendations of the 2021 ILO Commission of Inquiry
against serious violations of protocols of
Forced Labour and Freedom of Association.
Accept the National Unity Government (NUG)
of Myanmar. Reject Military!
#WearMask #WashHands
#Report Corruption #SearchPosts #TakePicturesVideos
Monthly Observances:
Women’s Role in History Month
Weekly Observances:
Week 1: Environmental Week;
Women’s Week
Week 3: Philippine Industry and “
Made-in-the-Philippines Products Week
Last Week: Protection and Gender-Fair Treatment
of the Girl Child Week
Daily Observances:
March 8: Women’s Rights and
International Peace Day;
National Women’s Day
March 4: Employee Appreciation Day
March 15: World Consumer Rights Day
March 18: Global Recycling Day
March 21: International Day for the Elimination
of Racial Discrimination
March 23: International Day for the Right to the Truth
Concerning Gross Human Rights Violations
and for the Dignity of Victims
March 25: International Day of Remembrance of the
Victims of Slavery and the Transatlantic Slave Trade
March 27: Earth Hour
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