Bill puts focus on overseas call centers

Published by rudy Date posted on September 20, 2012

U.S. Senator Sherrod Brown has sponsored legislation that would require companies to disclose when customers’ telephone calls are being transferred to overseas call centers.

According to a Communications Workers of America (CWA) analysis of May 2011 U.S. Bureau of Labor Statistics data, 198,450 Ohioans were employed in call center occupations such as switchboard operators, telephone operators, bill collectors and customer service representatives.

Between 2008 and 2011, Ohio had a net loss of 2,330 call center jobs.

In addition to mandating customers know when their call is transferred overseas, Brown’s bill would also make businesses that move call center jobs overseas ineligible for federal loans and grants, have the United States Department of Labor make a list of companies that have outsourced call center jobs, and require agencies to give preference to U.S. companies that do not appear on the list.

January – ZERO WASTE MONTH

“Stop wasting our money.
Stop corruption!”

Invoke Article 33 of the ILO Constitution
against the military junta in Myanmar
to carry out the 2021 ILO Commission of Inquiry recommendations
against serious violations of
Forced Labour and Freedom of Association protocols.

Accept National Unity Government (NUG)
of Myanmar.  Reject Military!

#WearMask #WashHands
#Report Corruption #SearchPosts #TakePicturesVideos

Time to support & empower survivors. Time to spark a global conversation. Time for #GenerationEquality to #orangetheworld!

January

 

24 Jan – International Day of Education

26 Jan – International Day of Clean Energy

 

Monthly Observances:

 

National Microinsurance Month 

Zero Waste Month

 

Weekly Observances:

Week 1: National Time Consciousness Week

Week 3: National Mental Health Week 

Last Week: Children’s Week


Daily Observances:

January 6: Community Development Day 

Third Sunday: Children’s Day 
Day of Sanctity and Protection of Human Life

 

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