Bill puts focus on overseas call centers

Published by rudy Date posted on September 20, 2012

U.S. Senator Sherrod Brown has sponsored legislation that would require companies to disclose when customers’ telephone calls are being transferred to overseas call centers.

According to a Communications Workers of America (CWA) analysis of May 2011 U.S. Bureau of Labor Statistics data, 198,450 Ohioans were employed in call center occupations such as switchboard operators, telephone operators, bill collectors and customer service representatives.

Between 2008 and 2011, Ohio had a net loss of 2,330 call center jobs.

In addition to mandating customers know when their call is transferred overseas, Brown’s bill would also make businesses that move call center jobs overseas ineligible for federal loans and grants, have the United States Department of Labor make a list of companies that have outsourced call center jobs, and require agencies to give preference to U.S. companies that do not appear on the list.

August 12 –
International Youth Day

“Empowering youth,
building generations!”

 

Invoke Article 33 of the ILO Constitution
against the military junta in Myanmar
to carry out the recommendations of the 2021 ILO Commission of Inquiry
against serious violations of protocols of
Forced Labour and Freedom of Association.

Accept the National Unity Government (NUG) 
of Myanmar.  Reject Military!

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Time to support & empower survivors. Time to spark a global conversation. Time for #GenerationEquality to #orangetheworld!

August –


Aug 1-7 World breastfeeding week

Aug 9 – International Day of the World’s Indigenous Peoples

Aug 12 – International youth day

Aug 19 – World humanitarian day

Aug 23 – International Day for the Remembrance of the Slave Trade and Its Abolition

 

Monthly Observances:

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Weekly Observances:

Aug 17-23: Made in the Philippines
Product Week
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