THE PHILIPPINE contact center industry is projected to grow by nearly a fifth by the end of the year, driven by the over-all growth in the global market and the country’s reputation in the voice outsourcing services sector, an official said on Tuesday.
The industry targets to grow by 19% to $8.4 billion in revenues by end-2012, Benedict C. Hernandez, chief executive of the Contact Center Association of the Philippine (CCAP) said in a presentation on Tuesday at the International Contact Center Conference and Expo 2012 in Pasay City.
Mr. Hernandez said the projection came after a survey of CCAP member firms on their first half performance. Industry revenues for the first semester, however, is not available.
“The tailwinds are the global market growth and the pre-eminent brand of the Philippines,” he said. “If it’s voice, it’s got to be the Philippines, that’s the reputation that we have built.” — Cliff Harvey C. Venzon, Businessworld
August 12 –
International Youth Day
“Empowering youth,
building generations!”
Invoke Article 33 of the ILO Constitution
against the military junta in Myanmar
to carry out the recommendations of the 2021 ILO Commission of Inquiry
against serious violations of protocols of
Forced Labour and Freedom of Association.
Accept the National Unity Government (NUG)
of Myanmar. Reject Military!
#WearMask #WashHands
#Report Corruption #SearchPosts #TakePicturesVideos
August –
Aug 1-7 World breastfeeding week
Aug 9 – International Day of the World’s Indigenous Peoples
Aug 12 – International youth day
Aug 19 – World humanitarian day
Aug 23 – International Day for the Remembrance of the Slave Trade and Its Abolition
Monthly Observances:
Farms Safety Month
Breastfeeding Awareness Month
Weekly Observances:
Aug 17-23: Made in the Philippines
Product Week
Aug 29-Sept 5: Rice and Corn Week
Daily Observances:
Aug 1: Family Planning Day
Aug 9: National Indigenous Peoples Day
Aug 12: International Humanitarian Law Day
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