CALL CENTERS may hike prices of their services if the peso continues to strengthen, industry officials yesterday said.
“When the peso is strong, the industry is being hurt because our billing rate is in US dollars,” said Jojo J. Uligan, executive director of the Contact Center Association of the Philippines (CCAP) at the sidelines of a briefing.
While the industry is not yet unduly worried, CCAP President Benedict C. Hernandez said the peso’s gains are “something that we carefully watch.”
Price adjustments will have to be made “definitely, if needed,” said Mr. Uligan, but he clarified that these will not be immediate given existing contracts.
“The value proposition is … we need to be competitive otherwise we are going to lose some money and clients might leave,” he added.
The Philippine peso closed at P41.57 per US dollar yesterday, basically flat from Tuesday’s P41.56. The currency has been staying within P41-42 territory, stronger than the government’s P42-45 assumption. –Businessworld
20 February –
WORLD DAY OF SOCIAL JUSTICE
“Every day, give everyone their due.
Every day should be Social Justice Day!
The only way”
Invoke Article 33 of the ILO Constitution
against the military junta in Myanmar
to carry out the recommendations of the 2021 ILO Commission of Inquiry
against serious violations of protocols of
Forced Labour and Freedom of Association.
Accept the National Unity Government (NUG)
of Myanmar. Reject Military!
#WearMask #WashHands
#Report Corruption #SearchPosts #TakePicturesVideos
February Observances
1-7 Feb: World Interfaith Harmony Week
01 Feb: World Wetlands Day
02 Feb: International Day of Human Fraternity
04 Feb: International Day of Zero Tolerance
for Female Genital Mutilation
11 Feb: International Day of Women and Girls
in Science
20 Feb: World Day of Social Justice
Monthly Observances:
National Health Insurance Month
Weekly Observances:
Week 1: National Awareness Week
for the Prevention of Child Sexual Abuse
and Exploitation
Week 3: Public Administration Week
Daily Observances:
Feb 1 Constitution Day
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