CALL CENTERS may hike prices of their services if the peso continues to strengthen, industry officials yesterday said.
“When the peso is strong, the industry is being hurt because our billing rate is in US dollars,” said Jojo J. Uligan, executive director of the Contact Center Association of the Philippines (CCAP) at the sidelines of a briefing.
While the industry is not yet unduly worried, CCAP President Benedict C. Hernandez said the peso’s gains are “something that we carefully watch.”
Price adjustments will have to be made “definitely, if needed,” said Mr. Uligan, but he clarified that these will not be immediate given existing contracts.
“The value proposition is … we need to be competitive otherwise we are going to lose some money and clients might leave,” he added.
The Philippine peso closed at P41.57 per US dollar yesterday, basically flat from Tuesday’s P41.56. The currency has been staying within P41-42 territory, stronger than the government’s P42-45 assumption. –Businessworld
May –
Anti-Graft and Corruption Awareness Month
“Corruption drains the nation
and victimizes workers who build the nation.
Accountability now!”
Invoke Article 33 of the ILO Constitution
against the military junta in Myanmar
to carry out the recommendations of the 2021 ILO Commission of Inquiry
against serious violations of protocols of
Forced Labour and Freedom of Association.
Accept the National Unity Government (NUG)
of Myanmar. Reject Military!
#WearMask #WashHands
#Report Corruption #SearchPosts #TakePicturesVideos
May 1 – Labor Day
May 2 – World Freedom Day
May 12 – World Communication Day
May 15 – International Day of Families
May 16 – International Day of Living
Together in Peace
May 21 – World Day for Cultural Diversity
for Dialogue and Development
Monthly Observances:
The Month of the Ocean
Anti-Graft and Corruption Awareness Month
Volunteerism Month
Weekly Observances:
Week 2: Safe Motherhood Week
Daily Observances:
May 1: Labor Day
May 7: Health Worker’s Day
May 31: National Fisherfolks Day
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