MANILA – Half-a-million Filipinos will work as call center agents this year, the Contact Center Association of the Philippines said on Tuesday.
Benedict Hernandez, CCAP president, said the call center industry’s workforce will hit 500,000 this year, adding that it is on track to meet its $8.4 billion revenue contribution to the Philippine economy for 2012.
The country’s gross domestic product grew by 6.1 percent in the first half of the year on the strength of consumer spending and the services sector, which includes the business process outsourcing industry.
Last year, the IT-BPO industry generated more than $11 billion in revenues and employed almost 640,000. According to its medium-term roadmap, the industry projects it would grow revenues to $25 billion and employ 1.3 million by 2016.
The call center segment alone expects to corner $14.7 billion of the BPO industry’s revenue, and 816,000 of the total jobs to be created by 2016. –Darwin G. Amojelar, InterAksyon.com
June 2025
Philippine Environment Month!
“Action for Nature, for the Future!”
Invoke Article 33 of the ILO Constitution
against the military junta in Myanmar
to carry out the 2021 ILO Commission of Inquiry recommendations
against serious violations of
Forced Labour and Freedom of Association protocols.
Accept National Unity Government (NUG)
of Myanmar. Reject Military!
#WearMask #WashHands #Distancing #TakePicturesVideosturesVideos
Monthly Observances:
1 Jun – World Day of Parents
5 Jun – World Environment Day
7 Jun – World Food Safety Day
8 Jun – World Oceans Day
12 Jun – World Day Against
Child Labour
15 Jun – World Elder Abuse Awareness Day
16 Jun – International Day of Family Remittances
17 Jun – World Day to Combat Desertification and Drought
20 Jun – World Refugee Day
25 Jun – Day of the Seafarer
27 Jun – Micro-, Small and Medium-sized Enterprises Day
Daily Observances:
First Saturday of July:
International Cooperative Day
in the Philippines
