MANILA – Half-a-million Filipinos will work as call center agents this year, the Contact Center Association of the Philippines said on Tuesday.
Benedict Hernandez, CCAP president, said the call center industry’s workforce will hit 500,000 this year, adding that it is on track to meet its $8.4 billion revenue contribution to the Philippine economy for 2012.
The country’s gross domestic product grew by 6.1 percent in the first half of the year on the strength of consumer spending and the services sector, which includes the business process outsourcing industry.
Last year, the IT-BPO industry generated more than $11 billion in revenues and employed almost 640,000. According to its medium-term roadmap, the industry projects it would grow revenues to $25 billion and employ 1.3 million by 2016.
The call center segment alone expects to corner $14.7 billion of the BPO industry’s revenue, and 816,000 of the total jobs to be created by 2016. –Darwin G. Amojelar, InterAksyon.com
September 18 –
International Equal Pay Day
“Increase wages now,
more than other cost items.
For widespread, practical equality!”
Invoke Article 33 of the ILO Constitution
against the military junta in Myanmar
to carry out the recommendations of the 2021 ILO Commission of Inquiry
against serious violations of protocols of
Forced Labour and Freedom of Association.
Accept the National Unity Government (NUG)
of Myanmar. Reject Military!
#WearMask #WashHands
#Report Corruption #SearchPosts #TakePicturesVideos
October –
Monthly Observances:
Industry and Commerce Safety Month
National Statistics Month
Local Government Month
Consumer Welfare Month
Cooperative Month
National Quality and Productivity Improvement Month
National Health and Wellness Tourism Month
National Indigenous Peoples Month
Weekly Observances:
Week 1: Elderly Filipino Week
Week 2: National Health Education Week
Local Government Week
National Mental Health Week
October 17-23:
National Week for Overcoming Extreme Poverty
October 18 – 24:
United Nations Week
Last Week:
Nurses’ Week
Consumers’ Protection Week
Week of the 4th Sunday:
Barrio Farmers’ Week
Daily Observances:
First Monday (Oct 4): Universal Children’s Day i
n the Philippines
Oct 5: National Teachers’ Day
Oct 10: Local Government Day
Third Thursday (Oct 14): Conflict Resolution Day
Oct 21: Tenants’ Emancipation day
Oct 24: United Nations Day
Oct 29: National Indigenous People’s Thanksgiving Day
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