Call center agents continue to be in-demand

THE Department of Labor and Employment (DOLE) reported Sunday that call center firms remain to be the sector looking for the most number of qualified job seekers.

Labor Secretary Rosalinda Baldoz said this was reflected in the latest report of the Bureau of Local Employment (BLE), which hosts the online facility Phil-JobNet.

Call center vacancies stood at 22,144 in October alone, according to BLE data.

This excludes the recent report that the business process outsourcing (BPO) industry, where call centers belong, is expected to create more than 500,000 jobs between 2013 and 2016.

At end-October, the DOLE and BLE noted that 180,190 local job vacancies are posted in the Phil-JobNet.

Other “hot” jobs include technical support staff (7,144); production/factory workers (6,599); product specialists (6,423); service crew (6,048); cashiers (5,379); merchandisers (4,453); sales clerks (4,282); customer service assistants (3,697); sales executives (2,342); security guards (2,243); customs representatives (2,000); utility workers (1,804); marketing specialists (1,580); janitors (1,469); laborers (1,425); promo salespersons (1,307); promo staff (1,302); maintenance crew (1,212); masons (1,095); software instructors (1,070); office clerks (1,040); stock clerks (1,026); warehouse clerks (1,020); production technicians (1,000); collectors (964); and drivers, government (909).

“Employers posting in the facility are vetted by the DOLE, through the BLE, so applicants are assured that the vacancies posted are for real, not bogus jobs,” Baldoz said. (HDT/Sunnex)