MANILA, Jan. 3 – With its 24/7 hotline service, the Department of Labor and Employment (DOLE) was able to address close to 127,000 labor and employment-related concerns.
The issues were brought forward by 91,466 workers recorded by assistance officers for the first 15 months since it was launched.
Hotline 1349 was established to assist DOLE’s publics in accessing government services and help enforce labor laws and standards.
The top concerns reported as of December are related to general labor standards, with 96,766 queries referring mostly to payment and computation of holiday, 13th month, separation, and termination pays.
This was followed by queries concerning labor relations (14,052), specifically on adjudication, grievance settlement, and arbitration procedures.
On the other hand, queries on employment facilitation, both local and overseas; and clarifications on obtaining permits, guidelines of the Special Program for Employment of Students (SPES), and other related matters totaled to 7,358.
Queries on the availment of social contributions, exit clearance for OFWs, and availing of various reintegration programs totaled to 4,433.
Hotline 1349 was launched on Sept. 7, 2016, as DOLE’s response to the directive of President Duterte to all government agencies to put up a 24/7 hotline system to communicate its services and program to their publics
Presently, it has 10 seats and is equipped with PLDT Cosmocall’s Managed Contact Center System. It operates on three shifts per day – 6:00 A.M. to 2:00 PM; 2:00 P.M. to 10:00 P.M., and 10:00 PM to 6:00 A.M.
To talk to any of DOLE’s Hotline assistance officers, just dial 1349. (DOLE/TLaderas)
September 18 –
International Equal Pay Day
“Increase wages now,
more than other cost items.
For widespread, practical equality!”
Invoke Article 33 of the ILO Constitution
against the military junta in Myanmar
to carry out the recommendations of the 2021 ILO Commission of Inquiry
against serious violations of protocols of
Forced Labour and Freedom of Association.
Accept the National Unity Government (NUG)
of Myanmar. Reject Military!
#WearMask #WashHands
#Report Corruption #SearchPosts #TakePicturesVideos
October –
Monthly Observances:
Industry and Commerce Safety Month
National Statistics Month
Local Government Month
Consumer Welfare Month
Cooperative Month
National Quality and Productivity Improvement Month
National Health and Wellness Tourism Month
National Indigenous Peoples Month
Weekly Observances:
Week 1: Elderly Filipino Week
Week 2: National Health Education Week
Local Government Week
National Mental Health Week
October 17-23:
National Week for Overcoming Extreme Poverty
October 18 – 24:
United Nations Week
Last Week:
Nurses’ Week
Consumers’ Protection Week
Week of the 4th Sunday:
Barrio Farmers’ Week
Daily Observances:
First Monday (Oct 4): Universal Children’s Day i
n the Philippines
Oct 5: National Teachers’ Day
Oct 10: Local Government Day
Third Thursday (Oct 14): Conflict Resolution Day
Oct 21: Tenants’ Emancipation day
Oct 24: United Nations Day
Oct 29: National Indigenous People’s Thanksgiving Day
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