RP hailed as ‘Best Offshoring Destination’ by UK BPO bloc

THE Philippines was cited by the United Kingdom’s National Outsourcing Association as the “Best Offshoring Destination of the Year” for 2009.

Trade Secretary Peter B. Favila said the award will help the business process outsourcing (BPO) industry a lot in marketing its services not only in the UK but to the rest of the western world and developed countries.

“The award highlights the tremendous achievement of the BPO industry which was attained in a very short time. It is a testament to the country’s healthy economic environment that attracts foreign business to locate their operations in the country,” Favila said.

The Best Offshoring Destination Award was given at the 6th Annual National Outsourcing Destination Awards at the Park Plaza Riverbank Hotel in Central London. The Philippines also won the award in 2007.

The Philippines bested four other shortlisted countries: Egypt, Russia, Malaysia and Sri Lanka. The countries were judged based on criteria covering country advantages and appeal to UK companies, level of market penetration in the UK and areas of outsourcing available in the country.

The National Outsourcing Association is the recognized industry association for the outsourcing industry in the UK.

The Philippine outsourcing industry offers a wide range of services to companies that include not only traditional voice and IT services but also higher value services such as finance, animation, engineering, medical transcription and architectural services.

Favila said the growth of the BPO industry has a multiplier effect since its development also brings business to the real estate and telecommunication industries. –Max V. de Leon / Reporter, Businessmirror