Call centers in countries like the Philippines has provided thousands of jobs for Filipino workers.
But, if a US senator has his way, the Philippines and other countries may bear the brunt of a proposed law to tax US companies who have overseas call centers.
New York Senate Democrat Charles Schumer wants American companies to pay a penalty for outsourcing customer service calls to countries such as the Philippines, where labor costs are cheaper.
Last Sunday, Schumer announced a proposed bill that would impose a 25 cent excise tax for every customer service call placed in the US which is then transferred to a call center in another country.
An official of the contact center associate of the Philippines says, if this bill is passed, it could force American companies to stop outsourcing their call centers.
Right now, outsourcing saves US companies about 30% of operational costs.
But customers complain that outsourced call centers tend to give scripted answers, and don’t help much to resolve their problems.
It’s estimated that about 12% of the Philippines gross domestic product relies on the call center industry.
The Philippines is one of the top destinations for call center outsourcing. Balitang America
June 2025
Philippine Environment Month!
“Action for Nature, for the Future!”
Invoke Article 33 of the ILO Constitution
against the military junta in Myanmar
to carry out the 2021 ILO Commission of Inquiry recommendations
against serious violations of
Forced Labour and Freedom of Association protocols.
Accept National Unity Government (NUG)
of Myanmar. Reject Military!
#WearMask #WashHands #Distancing #TakePicturesVideosturesVideos
Monthly Observances:
1 Jun – World Day of Parents
5 Jun – World Environment Day
7 Jun – World Food Safety Day
8 Jun – World Oceans Day
12 Jun – World Day Against Child Labour
15 Jun – World Elder Abuse Awareness Day
16 Jun – International Day of Family Remittances
17 Jun – World Day to Combat Desertification and Drought
20 Jun – World Refugee Day
25 Jun – Day of the Seafarer
27 Jun – Micro-, Small and Medium-sized Enterprises Day
Daily Observances:
June 6: Migrant Workers Day
June 19: Filipino Youth Day
June 25: Day of the Filipino Seafarer
