Contact centers will add 70,000 employees in the Philippines next year, the Contact Center Association of the Philippines said Friday.
“We will add about 70,000 employees next year from our current workforce of around 350,000,” association president Benedict Hernandez said in a press briefing.
He said local centers, which comprise 70 percent of total business process outsourcing sector, expects a 15 percent to 20 percent growth across the board in 2011.
Hernandez said the Philippine call center industry is still dominated by clients in the United States and North America while accounts from the United Kingdom, Australia and New Zealand are picking up.
Outsourcing jobs from domestic companies, especially those in the financial and telecom sectors, are also growing and are seen to account for 10 percent of the total call center workforce in the Philippines. Local clients comprise less than 5 percent of the total call center industry. Jeremiah F. de Guzman, Manila Standard Today
April –
MONTH OF PLANET EARTH!
“Climate change, El Nino,
and the Middle East conflict
are wreaking havoc on Planet Earth.”
Invoke Article 33 of the ILO Constitution
against the military junta in Myanmar
to carry out the recommendations of the 2021 ILO Commission of Inquiry
against serious violations of protocols of
Forced Labour and Freedom of Association.
Accept the National Unity Government (NUG)
of Myanmar. Reject Military!
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Monthly Observances:
April – Month of Planet Earth
Weekly Observances:
April 24-30 — World Immunization Week
Daily Observances:
Apr 5 — International Day of Conscience
Apr 7 — World Health Day
Apr 15 — International Day of Wellness
Apr 21 — Civil Service Day
Apr 22 – World Earth Day
Apr 28 – World Day for Safety and Health
at Work
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