CONTACT centers want the government to strictly implement its calendar of non-working holidays to ease labor costs.
Contact Centers Association of the Philippines president Benedict Hernandez told reporters in a recent interview that the group hopes the government would strictly follow the 10 regular holidays and five special, non-working holidays it has earlier declared.
“Having just 15 holidays this year will significantly reduce our labor cost,” Hernandez said.
He added that last year’s 22 to 23 holidays had resulted to numerous double pays for contact centers that required their employees to report for work even on holidays. Contact centers are mostly serving international clients that follow a different set of holidays.
“Labor cost comprises bulk of our expenses,” he said.
Malacañang declared the following as regular holidays: New Year’s Day, Jan. 1; Araw ng Kagitingan (Day of Valor), April 9 (Saturday); Maundy Thursday, April 21, and Good Friday, April 22; Labor Day, May 1 (Sunday); Independence Day, June 12 (Sunday); National Heroes Day, Aug. 29 (last Monday of August); Bonifacio Day, Nov. 30 (Wednesday); Christmas Day, Dec. 25 (Sunday); and Rizal Day, Dec. 30 (Friday).
Special non-working days include: Ninoy Aquino Day, Aug. 21 (Sunday); All Saint’s Day, Nov. 1 (Tuesday); and Last Day of the Year, Dec. 31 (Saturday).
Special holiday for all schools is the Edsa Revolution Anniversary on Feb. 25 which falls on a Friday.
Meanwhile, Hernandez said the group is strengthening its efforts to introduce the Philippine call center industry to the United Kingdom.
“They still don’t know much about the Philippines,” he said. “But we are trying to convince them that our country is a good outsourcing destination,” he added. –Jeremiah F. de Guzman, Manila Standard Today
May –
Anti-Graft and Corruption Awareness Month
“Corruption drains the nation
and victimizes workers who build the nation.
Accountability now!”
Invoke Article 33 of the ILO Constitution
against the military junta in Myanmar
to carry out the recommendations of the 2021 ILO Commission of Inquiry
against serious violations of protocols of
Forced Labour and Freedom of Association.
Accept the National Unity Government (NUG)
of Myanmar. Reject Military!
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May 1 – Labor Day
May 2 – World Freedom Day
May 12 – World Communication Day
May 15 – International Day of Families
May 16 – International Day of Living
Together in Peace
May 21 – World Day for Cultural Diversity
for Dialogue and Development
Monthly Observances:
The Month of the Ocean
Anti-Graft and Corruption Awareness Month
Volunteerism Month
Weekly Observances:
Week 2: Safe Motherhood Week
Daily Observances:
May 1: Labor Day
May 7: Health Worker’s Day
May 31: National Fisherfolks Day
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