No more holidays, contact centers plead

Published by rudy Date posted on January 22, 2011

CONTACT centers want the government to strictly implement its calendar of non-working holidays to ease labor costs.

Contact Centers Association of the Philippines president Benedict Hernandez told reporters in a recent interview that the group hopes the government would strictly follow the 10 regular holidays and five special, non-working holidays it has earlier declared.

“Having just 15 holidays this year will significantly reduce our labor cost,” Hernandez said.

He added that last year’s 22 to 23 holidays had resulted to numerous double pays for contact centers that required their employees to report for work even on holidays. Contact centers are mostly serving international clients that follow a different set of holidays.

“Labor cost comprises bulk of our expenses,” he said.

Malacañang declared the following as regular holidays: New Year’s Day, Jan. 1; Araw ng Kagitingan (Day of Valor), April 9 (Saturday); Maundy Thursday, April 21, and Good Friday, April 22; Labor Day, May 1 (Sunday); Independence Day, June 12 (Sunday); National Heroes Day, Aug. 29 (last Monday of August); Bonifacio Day, Nov. 30 (Wednesday); Christmas Day, Dec. 25 (Sunday); and Rizal Day, Dec. 30 (Friday).

Special non-working days include: Ninoy Aquino Day, Aug. 21 (Sunday); All Saint’s Day, Nov. 1 (Tuesday); and Last Day of the Year, Dec. 31 (Saturday).

Special holiday for all schools is the Edsa Revolution Anniversary on Feb. 25 which falls on a Friday.

Meanwhile, Hernandez said the group is strengthening its efforts to introduce the Philippine call center industry to the United Kingdom.

“They still don’t know much about the Philippines,” he said. “But we are trying to convince them that our country is a good outsourcing destination,” he added. –Jeremiah F. de Guzman, Manila Standard Today

March –
IT’S WOMEN’S MONTH!

“Respect and support women
every day of the year/s!”

Invoke Article 33 of the ILO Constitution
against the military junta in Myanmar
to carry out the recommendations of the 2021 ILO Commission of Inquiry
against serious violations of protocols of
Forced Labour and Freedom of Association.

Accept the National Unity Government (NUG) 
of Myanmar.  Reject Military!

#WearMask #WashHands
#Report Corruption #SearchPosts #TakePicturesVideos

Time to support & empower survivors. Time to spark a global conversation. Time for #GenerationEquality to #orangetheworld!

 

Monthly Observances:
Women’s Role in History Month
Weekly Observances:
Week 1: Environmental Week;
   Women’s Week
Week 3: Philippine Industry and “
   Made-in-the-Philippines Products Week
Last Week: Protection and Gender-Fair Treatment
   of the Girl Child Week
Daily Observances:

March 8: Women’s Rights and   
   International Peace Day;
   National Women’s Day
March 4: Employee Appreciation Day
March 15: World Consumer Rights Day
March 18: Global Recycling Day
March 21: International Day for the Elimination
   of Racial Discrimination
March 23: International Day for the Right to the Truth
   Concerning Gross Human Rights Violations
   and for the Dignity of Victims
March 25: International Day of Remembrance of the
   Victims of Slavery and the Transatlantic Slave Trade
March 27: Earth Hour

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