CALL CENTERS may hike prices of their services if the peso continues to strengthen, industry officials yesterday said.
“When the peso is strong, the industry is being hurt because our billing rate is in US dollars,” said Jojo J. Uligan, executive director of the Contact Center Association of the Philippines (CCAP) at the sidelines of a briefing.
While the industry is not yet unduly worried, CCAP President Benedict C. Hernandez said the peso’s gains are “something that we carefully watch.”
Price adjustments will have to be made “definitely, if needed,” said Mr. Uligan, but he clarified that these will not be immediate given existing contracts.
“The value proposition is … we need to be competitive otherwise we are going to lose some money and clients might leave,” he added.
The Philippine peso closed at P41.57 per US dollar yesterday, basically flat from Tuesday’s P41.56. The currency has been staying within P41-42 territory, stronger than the government’s P42-45 assumption. –Businessworld
January – ZERO WASTE MONTH
“Stop wasting our money.
Stop corruption!”
Invoke Article 33 of the ILO Constitution
against the military junta in Myanmar
to carry out the 2021 ILO Commission of Inquiry recommendations
against serious violations of
Forced Labour and Freedom of Association protocols.
Accept National Unity Government (NUG)
of Myanmar. Reject Military!
#WearMask #WashHands
#Report Corruption #SearchPosts #TakePicturesVideos
January
24 Jan – International Day of Education
26 Jan – International Day of Clean Energy
Monthly Observances:
National Microinsurance Month
Zero Waste Month
Weekly Observances:
Week 1: National Time Consciousness Week
Week 3: National Mental Health Week
Last Week: Children’s Week
Daily Observances:
January 6: Community Development Day
Third Sunday: Children’s Day
Day of Sanctity and Protection of Human Life
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