MANILA – Half-a-million Filipinos will work as call center agents this year, the Contact Center Association of the Philippines said on Tuesday.
Benedict Hernandez, CCAP president, said the call center industry’s workforce will hit 500,000 this year, adding that it is on track to meet its $8.4 billion revenue contribution to the Philippine economy for 2012.
The country’s gross domestic product grew by 6.1 percent in the first half of the year on the strength of consumer spending and the services sector, which includes the business process outsourcing industry.
Last year, the IT-BPO industry generated more than $11 billion in revenues and employed almost 640,000. According to its medium-term roadmap, the industry projects it would grow revenues to $25 billion and employ 1.3 million by 2016.
The call center segment alone expects to corner $14.7 billion of the BPO industry’s revenue, and 816,000 of the total jobs to be created by 2016. –Darwin G. Amojelar, InterAksyon.com
March –
IT’S WOMEN’S MONTH!
“Respect and support women
every day of the year/s!”
Invoke Article 33 of the ILO Constitution
against the military junta in Myanmar
to carry out the recommendations of the 2021 ILO Commission of Inquiry
against serious violations of protocols of
Forced Labour and Freedom of Association.
Accept the National Unity Government (NUG)
of Myanmar. Reject Military!
#WearMask #WashHands
#Report Corruption #SearchPosts #TakePicturesVideos
Monthly Observances:
Women’s Role in History Month
Weekly Observances:
Week 1: Environmental Week;
Women’s Week
Week 3: Philippine Industry and “
Made-in-the-Philippines Products Week
Last Week: Protection and Gender-Fair Treatment
of the Girl Child Week
Daily Observances:
March 8: Women’s Rights and
International Peace Day;
National Women’s Day
March 4: Employee Appreciation Day
March 15: World Consumer Rights Day
March 18: Global Recycling Day
March 21: International Day for the Elimination
of Racial Discrimination
March 23: International Day for the Right to the Truth
Concerning Gross Human Rights Violations
and for the Dignity of Victims
March 25: International Day of Remembrance of the
Victims of Slavery and the Transatlantic Slave Trade
March 27: Earth Hour
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