Is AI Making Call Center Agents Better Or Replacing Them?
ByKolawole Samuel Adebayo Contributor. I write about the economics of AI.
Dec 29, 2024, 01:42pm EST
https://www.forbes.com/sites/kolawolesamueladebayo/2024/12/29/is-ai-making-call-center-agents-better-or-replacing-them/