Business Process Outsourcing

THE Philippines and India may be rivals in attracting business process outsourcing (BPO) investments this side of the globe, but the two countries are joining forces to shield the sector from looming protectionism, an official said.

NEW DELHI — These are tough times for India’s flagship outsourcing industry whose skilled, low-cost workforce helped plant the country on the global business map.

WASHINGTON (AFP) — US companies are increasingly turning to offshoring their functions to achieve cost savings, and few plan to bring those jobs back to the United States, the Conference Board said Monday.

THREE more foreign business process outsourcing (BPO) firms will open their Manila operations soon, an industry official said on Friday.

MANILA, Philippines – English proficiency in the country is seen to increase further as more Filipinos receive training geared towards employment in the business process outsourcing sector.

MANILA, Philippines – While the business process outsourcing sector continues to expect growth amid the economic downturn, the roll out of newly constructed office space is expected to be limited to only half of the originally planned supply this year.

MANILA, Philippines – Will the Philippines go into recession? This is a question that economists from both government and the private sector continue to debate on.

MANILA, Philippines – The high wages being offered in the business process outsourcing industry may no longer be enough to convince mid-level executives to stay on in their jobs, as they now look for more “quality of life” incentives.

THE Philippines and Israel are bent on increasing trade relations, starting with finding new markets in both countries. A memorandum of understanding (MOU) on the matter was signed this week by Isidor Gilan, director of the Israel Chamber of Commerce of the Philippines; Miguel Varela, chairman of the Philippine Chamber of Commerce and Industry; and…

“METRO LAGUNA” is being tapped and promoted by the Commission on Information and Communications Technology (CICT) and aligned agencies to be the next business hub where IT and business process outsourcing companies (BPOs) can thrive.

Call centers scrutinize pay structure MANILA, Philippines — The global economic downturn is forcing Philippine-based contact centers to operate more efficiently and keep their costs down, as high operating expenses may make them uncompetitive.

The Philippines continues to be an attractive site for outsourcing as several business process outsourcing (BPO) firms have expressed plans to move their operations to the country.

MANILA, Philippines—Local property developers may find themselves faced with less robust demand from the business process outsourcing (BPO) firms as they strive to make more efficient use of their existing office space.

MANILA, Philippines–Demand for business process outsourcing services in Western Europe and North America will continue, a recent report from research firm Ovum said.

MANILA – The Business Processing Association of the Philippines (BPAP) on Tuesday has decided to postpone its revenue target by one year in the face of the global economic slowdown.

MANILA, Philippines—Business process outsourcing firms that provide specialized services are capitalizing on the economic downturn, as companies in the United States search for less expensive alternatives offshore.

MANILA, Philippines – More employees will be hired by the business process outsourcing (BPO) industry despite the slowdown in the global economy, based on a survey conducted by the Business Process Association of the Philippines.

MANILA, Philippines – The country’s business process outsourcing (BPO) sector has notably been able to weather the impact of the global financial crisis, an industry survey indicated.

Majority of local business process outsourcing (BPO) industry leaders said the global financial crisis had minimal impact on their operations, preliminary results of a recent survey showed.

OUTSIDE of Metro Manila and Metro Cebu, Davao is set to be the biggest location for business process outsourcing (BPO) in the country.

THE Philippines’ ranking as a preferred location for business-process outsourcing (BPO) and call-center operations inched up amid the global financial crisis, but still lagged behind neighboring countries, according to a survey of multinational companies. In its Global Services Location Index 2009, A.T. Kearney said the Philippines climbed from eight to seventh place out of 50…

More jobs just keep on coming to the Philippines this year as business process outsourcing (BPO) firms continue to expand their operations in the country amid the economic crunch.

Industry and government officials said Wednesday that the Philippine business process outsourcing (BPO) industry would not likely suffer from US President Barack Obama’s crackdown on outsourcing among American companies.

WASHINGTON, D.C.: President Barack Obama, decrying “egregious” tax abuses, announced Monday (Tuesday in Manila) savings of $210 billion by squeezing offshore havens and US firms’ ability to profit from outsourcing jobs.

Leading data provider Thomson Reuters has announced plans to expand its legal content business and that is has chosen the Philippines to host its facility.

The European Chamber of Commerce of the Philippines (ECCP) said the Philippines should further develop five strategic sectors that could help the country strengthen its trade relations with the European Union (EU).

IN a welcome development, highvalue business process out-sourcing (BPO) services provider StarTek is to immediately hire 400 agents to service new voice engagements, substantially beefing up its first facility in the Philippines.

The Joint Foreign Chambers has urged the government to also allow non-distressed companies, like business process outsourcing firms, to adopt flexible job arrangements to make them more competitive amid the global economic slump.

Foreign companies represented by four major foreign chambers indicated plans for reduced work hours to cope with a worsening global recession.

MANILA, Philippines–The Business Process Outsourcing (BPO) industry gleams with hope during times of crisis, according to Philippine Chamber of Commerce and Industry (PCCI).