by Edward Gately, Mar 13, 2018 Verizon is transitioning seven of its U.S. call centers to a 100 percent home-based agent (HBA) model, a move the Communications Workers of America (CWA) says will eliminate thousands of jobs.
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by Ric Fulop, Mar 1, 2018 “Tooling” – the process of designing and engineering the tools that are necessary to manufacture parts – was the essential technology behind the early industrial revolution. It allowed manufactured goods to go from humans to machines and powered the production of complex mechanical inventions like the steam engine.
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by David Tuffley, Feb 18, 2018 We have all heard the dire predictions about robots coming to steal our jobs. Some would even have us believe these silicon bogeymen are coming to kill us. It plays straight into people’s darkest fears about technology.
The first case to go to trial over classifying gig-economy workers ends in favor of Grubhub. It won’t be the last word. BY DARA KERR, FEBRUARY 14, 2018 The first worker classification case in the gig economy to make it to trial ends with a win for Grubhub. But it likely won’t be the last…
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http://blogs.worldbank.org/education/2017-top-ten-world-bank-education-blogs?cid=ECR_TT_worldbank_EN_EXT As the editor of the World Bank’s education blog, I get weekly submissions from our education experts from all corners of the globe. Provocative and informative, our bloggers write about some of the education sector’s most hotly debated issues today.
While many leaders believe the integrated teams will come to pass, only 50% believe automation will actually free up any time for employees.
CEO sends message to employees of the oldest and largest conglomerate in PH By: Jaime Augusto Zobel de Ayala – @inquirerdotnet, Jan 28, 2018 I write this note as part of a new tradition that I wanted to implement this year. So many events happen in any given year and there is never much time…
by Joe Kaeser, Jan 25, 2018 Although we have only seen the beginning, one thing is already clear: the Fourth Industrial Revolution is the greatest transformation human civilization has ever known. As far-reaching as the previous industrial revolutions were, they never set free such enormous transformative power.
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Developers who have not gotten in on the data science action are getting onramps to entry to machine learning courtesy of the usual suspects from the cloud computing world. The question is whether these new machine learning IDEs are empowering those with just enough knowledge to literally become dangerous. By Tony Baer (Ovum) for Big…
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by Jennifer Artley, Jan 19, 2018 We often underestimate the scale and speed of change that occurred in the 20th century. Wave upon wave of scientific discovery and technological advance has transformed many aspects of our daily and working lives. As we strike out into the digital age it is our responsibility as business leaders…
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Drivers allege the ride-hailing company misled them on how much money they could make. Uber denies the allegations but settles to avoid further legal fees. BY DARA KERR, Jan 11, 2018
Invoke Article 33 of the ILO constitution
against the military junta in Myanmar
to carry out the 2021 ILO Commission of Inquiry recommendations
against serious violations of Forced Labour and Freedom of Association protocols.
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