Outsourcing

by Philstar.com, 27 Dec 2021 MANILA, Philippines — For organizations that have an eye towards maintaining a competitive advantage in a global marketplace, the Philippines is the premier destination in the world when it comes to offshore outsourcing services.

By Wilma C. Inventor-Miranda, Feb 16, 2017 Among the predictions for outsourcing in 2017, what stands out and seem the most common is the uncertainty hanging over the industry. This uncertainty is traced to the victory of Donald J. Trump at the US elections and the victory of the leave-the-European Union movement or Brexit. With…

February 9, 2017, https://www.cwa-union.org/news/senators-call-on-trump-act-against-offshoring-of-american-call-center-jobs Democratic Senators Bob Casey (D-PA), Tammy Baldwin (D-WI), Joe Donnelly (D-IN), Heidi Heitkamp (D-ND), Joe Manchin (D-WV), and Claire McCaskill (D-MO) sent a letter to President Trump encouraging his Administration to take action to help protect and bring call center jobs back to the United States, noting that the industry had…

by Othel V. Campos, Jan. 31, 2017, Manila Standard US Ambassador to the Philippines Sung Kim on Tuesday downplayed reports that American business process outsourcing companies are holding off expansion in the Philippines.

What if your bank records and transactions are accessible not just to one bank entity but also to a web of obscure service providers? Almost all banking functions in the Philippines – from tellering, credit card services to ATM cash replenishment – are currently being outsourcedto third party service providers. For labor, such scheme undermines…

THE STRENGTHENING Philippine peso has dealt a serious blow to the local outsourcing sector, eroding the competitiveness of the industry, the Business Processing Association of the Philippines (BPA/P) said in a statement yesterday. BPA/P cited a survey of 59 executives conducted from Dec. 18-21, in which almost half of respondents claimed that the strong currency…

The Philippine Exporters Confederation (Philexport) is questioning the Department of Labor and Employment’s imposition of a P25,000 registration fee for labor subcontractors.

MANILA, Philippines – Monetary authorities have revised rules on outsourcing for banks, stressing that local lenders need to be responsible on risks that accompany such undertaking.

“We need to be exporting our products, not our jobs,” says Sen. Debbie Stabenow (D-Mich.) who, with Rep. Bill Pascrell (D-N.J.), recently introduced the Bring Jobs Home Act (S. 2884 and H.R. 5542). Union and community activists are building support for that bill, as well as the Call Center Worker and Consumer Protection Act (H.R.…

Anakpawis Rep. Rafael Mariano yesterday threw his support to a union leader sacked by the management of banking giant Hong Kong and Shanghai Banking Corporation (HSBC), a month before Labor Day.

MANILA — Former employees of national carrier Philippine Airlines (PAL) trooped to the Department of Labor and Employment (Dole) on Monday to assail the agency’s approval to the outsourcing program that sidelined 2,300 workers last year.

MANILA, Philippines — Call center operators in the Philippines who serve mostly U.S. clients on Wednesday shrugged off President Barack Obama’s initiative to bring outsourced jobs back home.

MANILA, Philippines – US President Barack Obama proposed several tax measures aimed at encouraging American companies to bring jobs back home, a move that is expected to have an adverse impact on the Philippines’ growing outsourcing industry.

The corporate world is replete with management “fad-ism”—MBO, Six Sigma, benchmarking and leveraging. The underlying clinical concept may be valid. But relevance and organization ‘‘fit” is imperative for these concepts to create a better organization. Managing the change and readily responding to needed adjustment in execution, given the corporate culture, are imperative. Organizations are advised…

Department of Labor and Employment (DoLE) Secretary Rosalinda Baldoz commended the banking industry after it adopted a Voluntary Code of Good Practice, a first for the banking sector and the 23rd such code adopted by the country’s various industries under the administration of President Aquino.

Era of legitimate subcontracting jobs arrives in bank, says Labor Secretary Rosalinda Dimapilis-Baldoz The highly profitable banking sector became the first industry in the Philippines to acknowledge and legitimize labor outsourcing, a significant development in the labor front that will affect thousands of jobs.

MALAYSIA-based computer whiz Arlene Teodoro packed his bags and flew home to the Philippines this year, going against the tide in an impoverished country that sends millions of workers abroad.

Labor Secretary Rosalinda Baldoz on Thursday called for sobriety and mutual respect from the contending parties following reports of a clash outside the Philippine Airlines’ Inflight Center in Pasay City on Wednesday where protesting PAL union members had set up camp.

Representatives from the Supreme Court on Tuesday failed to show up at a congressional hearing regarding its controversial decision to recall its final ruling on a case filed against flag carrier Philippine Airlines (PAL).

Almost 500 former Philippine Airlines (PAL) employees received their separation pay over the weekend as the carrier began distributing P2.6-billion in cash benefits to those affected by PAL’s outsourcing program.

THE Philippine Airlines Employees’ Association (Palea) will not accept the separation pay offered by Philippine Airlines (PAL), the group said in a statement on Friday.

MANILA, Philippines – Chief Justice Renato Corona yesterday challenged critics to make a comprehensive study of the case involving the retrenchment of thousands of employees of Philippine Airlines (PAL) before making any judgment.

Senate President Pro Tempore Jinggoy Ejercito Estrada, chairman of the Senate committee on labor, employment and human resources development and of the congressional oversight committee on labor and employment, expressed concern on the ongoing labor dispute between the country’s national flag carrier, the Philippine Airlines (PAL), and the ground crew union PAL Employees Association (Palea).

The walkout by members of the Philippine Airlines Employees Association (Palea) from their jobs last week at the height of typhoon “Pedring” may be considered an act of desperation.

The ground crew union of Philippine Airlines (PAL) on Saturday urged the Tourism Congress to look into passenger safety issues at the national flag carrier after it laid off 2,600 workers from its call center reservation, catering and ground handling service departments.

MANILA, Philippines – The Catholic Church yesterday joined the growing clamor for an immediate end to the prevailing labor dispute at the country’s flag carrier.

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PHILIPPINE Airlines service providers are shifting to high gear. PAL service providers are swiftly adjusting to the pace and new work set up for ground handling and catering at the flag carrier’s hub at NAIA Terminal 2.

Labor leaders designated by President Benigno Aquino III to help oversee industrial peace have urged the government to work out a compromise between Philippine Airlines and its restive ground employees, in accordance with the mandate of the Constitution for the State “to provide full protection to labor.”

MANILA, Philippines – The Department of Labor and Employment (DOLE) sees a smooth implementation of the outsourcing program of flag carrier Philippine Airlines (PAL).