Technology

Smart machines are clearly having an impact — including giving workers tools to make their professional lives easier By Bob Violino, Feb 15, 2017 What impact will artificial intelligence (AI) have on the workforce? Will smart machines really replace a large number of people in a variety of jobs?

But analyst firm Gartner has slashed its 2020 forecast for Internet of Things devices by 20 percent, or five billion units. By Liam Tung, Feb 7, 2017 The 2020 total of IoT devices installed across the world will be more than twice this year’s figure, says Gartner. There will be 8.4 billion connected things in…

7 February, http://pressreleases.responsesource.com/news/92551/the-future-of-work-is-here-says-teleopti/ It’s every contact centre manager’s dream to have flexible schedules so that agents are available at high demand and off-line during quiet times According to Magnus Geverts at Teleopti, a ‘work from anywhere’ environment supported by Workforce Management (WFM) benefits customers, employees and the business Today, people expect to work their own…

Is your job dull enough that a robot could do it? If so, start worrying. By Steve Ranger, Feb 6, 2017 Many routine administrative roles have as much as a 96 per cent chance of being automated by current technology. Automation could replace 250,000 jobs in government over the next 10 to 15 years —…

by Ephrat Livni, Feb 6, 2017 Lawyers are the professionals everyone loves to loathe. Jokes about attorneys abound, and Shakespeare’s line from Henry VI remains a cultural favorite: ”The first thing we do, let’s kill all the lawyers.” Soon, that dream may come true, and machines will be the ones to do it. Academically trained…

http://www.ozy.com/fast-forward/made-in-the-future/70003?utm_source=ozyge&utm_medium=email&utm_campaign=6142016 Because a new era of manufacturing is just beginning. OZY and Predix from GE — the cloud-based development platform built for industry — have partnered to bring you an inside look at the future of digital industries, where people, data and productivity meet. Take a drive about four hours north of London — atop…

The Daily Dose, Jul 5, 2016 Because we’re unleashing a new wave of jobs that most of us haven’t even thought of. OZY and Predix from GE — the cloud-based development platform built for industry — have partnered to bring you an inside look at the future of digital industries, where people, data and productivity…

By Jonathan Woetzel, Richard Sellschop, Michael Chui, Sree Ramaswamy, Scott Nyquist, Harry Robinson, Occo Roelofsen, Matt Rogers, and Rebecca Ross, Feb 2017 The ways we consume energy and produce commodities are changing. This transformation could benefit the global economy, but resource producers will have to adapt to stay competitive.

by Patrick Caughill, Feb 3, 2017 According to a new report from the McKinsey Global Institute, nearly half of all the work we do will be able to be automated by the year 2055. However, a variety of factors, including politics and public sentiment toward the technology, could push that back by as many as…

James ManyikaMichael ChuiKaty George, Feb 03, 2017 Soon after taking office, the new president created a national commission to examine the impact of automation. No family should pay an unjust price for progress, he announced, yet automation should not be viewed as an enemy. “If we understand it, if we plan for it, if we…

Manufacturing, transportation, and utilities top the list of industries investing the most in the Internet of Things. But others are catching up. By Alison DeNisco, Feb 1, 2017 As the Internet of Things (IoT) continues to spread across the home and the enterprise, certain industries are leading investments in the revolutionary technologies that are changing…

As businesses continue to experiment with the Internet of Things, interesting use cases are emerging. Here are some of the most common ways IoT is deployed in the enterprise. By Conner Forrest, Feb 1, 2017 As the Internet of Things (IoT) market continues its explosive growth and development, more and more businesses are looking at…

Cogito monitors customer service calls and offers advice agents by Darcie Thompson-Fields, Feb. 1, 2017 An AI is helping to coach call centre workers on their emotional intelligence. Boston-based startup Cogito has created a software that has learned to detect problems in conversation.

What steps should your organisation take to be ready for the Internet of Things? By Mark Samuels, Feb. 1, 2017 The transportation business is among the highest spenders on IoT. Almost three quarters (71%) of IT leaders are now gathering data for IoT initiatives, according to 451 Research. Analyst IDC, meanwhile, expects global IoT spending…

The pair joined prominent researchers in pledging support for principles to protect mankind from machines. BY ANTHONY CUTHBERTSON, Jan 31, 2017 Stephen Hawking and Elon Musk have joined prominent artificial intelligence researchers in pledging support for principles to protect mankind from machines and a potential AI arms race.

This simple advice will help to protect you against hackers and government surveillance. By Zack Whittaker, Jan 31, 2017 Got nothing to hide? Think again. Privacy is what sets us apart from the animals. It’s also what sets many countries and citizens apart from dictatorships and despots. People often don’t think about their rights until…

Many jobs can’t be done from home—but they offer another kind of flexibility, one that may not mean sacrificing pay. by Rebecca Greenfield, Bloomberg, Jan. 30, 2017 Quick: When you dream of a more flexible work life, what does it look like? For most of us, the holy grail is working from home—but the future…

ADITI NIGAM, Jan. 29, 2017 Urges stakeholders to prepare and adapt to changes Flagging the imminent takeover of million of jobs by disruptive technologies such as robotics, automation, cloud, Internet of Things etc., a new ILO study urges all stakeholders — government, employers and employees — to lose no time in adapting to these changes…

By JURICA DUJMOVIC, Jan. 24, 2017 Look at Wipro: Human programmers are being freed from drudgery to focus on more complex work Courtesy Everett Collection Approximately 40% of the global population has access to the internet. The global economy depends on it, and millions of companies and their employees design websites, coding applications and providing…

By James Manyika, Michael Chui, Mehdi Miremadi, Jacques Bughin, Katy George, Paul Willmott, and Martin Dewhurst, Jan 2017 Automation is happening, and it will bring substantial benefits to businesses and economies worldwide, but it won’t arrive overnight. A new McKinsey Global Institute report finds realizing automation’s full potential requires people and technology to work hand…

http://asia.nikkei.com/Business/Trends/Robots-worming-their-way-into-Japanese-service-sector?utm_source=dlvr.it&utm_medium=twitter Tour company H.I.S. to launch advisory business Robots greet guests at the Henn-na Hotel in the H.I.S. group’s Huis Ten Bosch theme park. TOKYO — A growing number of service-sector businesses in Japan are opening up to the idea of using robots to cope with worker shortages and boost productivity, and major tour company…

By James Manyika, Michael Chui, Mehdi Miremadi, Jacques Bughin, Katy George, Paul Willmott, and Martin Dewhurst Automation is happening, and it will bring substantial benefits to businesses and economies worldwide, but it won’t arrive overnight. A new McKinsey Global Institute report finds realizing automation’s full potential requires people and technology to work hand in hand.

Alfred Bayle, INQUIRER.net, Jan. 16, 2017 The age of robot butlers is nearly upon us as Panasonic launches a trial run of their indoor delivery robot, HOSPI.

By Associated Press, Jan. 15, 2017 JAKARTA, Indonesia—The waste from discarded electronic gadgets and electrical appliances has reached severe levels in East Asia, posing a growing threat to health and the environment unless safe disposal becomes the norm.

Businessworld, January 13, 2017 FLAT, orange robots glide under stationary cars and ferry them to empty Chinese parking bays, using space more efficiently and, their creators say, reducing driver stress.

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As a confluence of new apps and devices steadily flow into the enterprise, they’re encountering a growing sense that the digital workplace has become too complex and fragmented to be properly effective. What can organizations do? By Dion Hinchcliffe for Enterprise, January 10, 2017 With so much of our business work being done today within…

Cupertino is a victim of its own success and is fully responsible for creating the Chinese Android monster. By Jason Perlow for Tech Broiler, January 9, 2017 Anniversaries are opportunities to reflect on what has come before, and to imagine what may transpire in the future. For some, an anniversary is a time for reconfirmation…

by DAVID RYAN POLGAR, Jan 8, 2017 34 workers at a Japanese insurance company are being laid off and replaced with an artificial intelligence (AI) system. Fukoku Mutual Life Insurance, seeking greater efficiency in calculating their payouts to policyholders, will soon replace many of its office workers with an AI system based on IBM’s Watson…

INQUIRER.net / January 06, 2017 One of the fears revolving around the development of artificial intelligence rises from the possibility that it may eventually replace humans as a workforce. This fear has now become a reality for a number of employees working for a Japanese company.