BY MARY SHACKLETT, July 14, 2017 Incidents of workplace abuse often fly under the radar. Managers need to learn how to spot such activity, respond immediately, and communicate with staff about the consequences of abusive behavior.
JULY 14, 2017, MARY SHACKLETT Incidents of workplace abuse often fly under the radar. Managers need to learn how to spot such activity, respond immediately, and communicate with staff about the consequences of abusive behavior. The fallout from Uber’s alleged employee harassment and discrimination is still reverberating throughout the Silicon Valley, where tech companies with…
By Christine Porath, Dec. 2016 Research shows that hurtful workplace behavior can depress performance, increase employee turnover, and even mar customer relationships. As the workplace becomes faster-paced, more technologically complex, and culturally diverse, civility matters. Among other things, it helps dampen potential tensions and furthers information sharing and team building.
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