Louella Desiderio – The Philippine Star June 17, 2022 | 12:00am https://www.philstar.com/business/2022/06/17/2188852/it-bpm-firms-cite-need-wfh-setup
Top 40 call centers in the Philippines Last updated: April 12, 2022 by Outsource Accelerator The business process outsourcing industry in the country continues to grow in the post-pandemic world. Hitting a US$26.7 billion growth in 2020, BPOs, especially call centers, quickly adapted to remote working to serve their clients better. As the world slowly opens up again,…
YECCOUNCIL POST| Membership (Fee-Based) By Alfredo Atanacio, Co-Founder of UassistME.COM, on Inc. 30 Under 30 2012, and an AGLN Fellow. In 2021, there is no denying that there were plenty of disruptions for people-intensive industries. The business process outsourcing (BPO) sector was not spared from this. However, many forward-thinking BPO organizations have managed to turn…
by Louella Desiderio – The Philippine Star, 30 Aug 2021 MANILA, Philippines — The country’s contact center sector expects to sustain its revenue growth despite the strict lockdown imposed earlier this month to contain the pandemic, as the sector benefits from hybrid work and increased vaccine rollout.
by Louella Desiderio (The Philippine Star), 28 Jun 2021 MANILA, Philippines — The Department of Trade and Industry (DTI) is recommending the extension of the work-from-home authorization given to information technology business process management (IT-BPM) firms beyond September this year.
By JON VIKTOR D. CABUENAS,GMA News, 26 May 2021 The information technology and business process management (IT-BPM) industry in the Philippines expects to grow by as much as 6.5% this year, as most firms plan to expand operations.
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by Louella Desiderio (The Philippine Star), 30 Oct 2020 MANILA, Philippines — Outsourcing firm Teleperformance Philippines is opening over 2,000 full-time jobs for its new site in Cavite which is set to begin operations next month.
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By Carlo Atienza, BusinessMirror, 29 Jul 2020 FOR a country known for its call centers, it is disappointing to see local industries lacking customer service. Take the case of the utility providers now facing multiple complaints for their exorbitant charges; or the telecommunications and Internet service providers which have circuitous processes for customers seeking remedies,…
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by Carlo Lorenciana, Sunstar, 27 May 2020 THE call center industry has continued to provide jobs, thanks to surging calls from customers stuck at home, defying the global trend of job cuts due to the coronavirus pandemic.
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Invoke Article 33 of the ILO constitution
against the military junta in Myanmar
to carry out the 2021 ILO Commission of Inquiry recommendations
against serious violations of Forced Labour and Freedom of Association protocols.
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