CC Bill in US Congress

Sen. Brown supports bill that would require notifying calls are going overseas

Published by rudy Date posted on September 20, 2012

LORAIN — Businesses should tell customers who call in for service that they will be transferred to overseas call centers, according to legislation under consideration by Congress.

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Bill puts focus on overseas call centers

Published by rudy Date posted on September 20, 2012

U.S. Senator Sherrod Brown has sponsored legislation that would require companies to disclose when customers’ telephone calls are being transferred to overseas call centers. According to a Communications Workers of America (CWA) analysis of May 2011 U.S. Bureau of Labor Statistics data, 198,450 Ohioans were employed in call center occupations such as switchboard operators, telephone…

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Nov 16 – International Day for Tolerance

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